Our Remodeling Guarantee... aka Happiness Guarantee
Very few remodeling companies offer any kind of guarantee at all. @designREMODEL on the other hand, provides you with a peace of mind guarantee and a promise, that you'll be happy when your project is clean, completed and ready for you. Below is our guarantee in detail.
Within the remodeling industry, the most common problems that projects get snagged on are:
Problem #1 - Projects running over schedule. Our Guarantee: We'll Finish On Time. Ignore all the horror stories about remodeling project running months over the completion date. We will complete your project on the date we say we will.
Problem #2 - Cost over-runs. Our Guarantee: What We Quote Is What You Pay. Prior to starting your project, you will receive a written fixed quote for the cost of your project. No change orders here because we forgot something.
Problem #3 - Project not properly cleaned. Our Guarantee: Your Project Left Immaculately Clean At Completion. In our conversations with clients we discovered that thoroughly cleaning up after ourselves was a big deal as many contractors were pretty careless about doing so. To us, we are guests in your home and we only want to leave behind a completed project and memories of a great remodeling experience.
If we fail to meet the above criteria, you can choose to not pay the final 10% due on your project. Providing this guarantee gives you, the homeowner the peace of mind that we will make every effort to minimize the risk and hassle of remodeling and ensure that you are happy when your project is complete. In addition, our workmanship is backed by our six year warrantee and after 6 years, we'll still help you make things right.
That's my promise to you. John Clark, Owner @designREMODEL.
"John and his team were extremely helpful and hands on--from the design stage to the finishing touches of our kitchen renovation project. Our kitchen was completed on time and within our budget. What impressed us most was the ongoing communication John provided; there were no surprises, and this communication was very important to us. We now have a beautiful kitchen and will not hesitate to hire John for our next project. We have already recommended him to several of our friends."
Tim and Cindy Crossman, Barnstable MA