The project consisted of a complete remodel of our Maushop Village Condominium. The scope included new kitchen, new bathrooms, wallpaper removal and complete painting of interior, wide pine floors being refinished.

John from @designREMODEL made the process of remodeling our summer home a complete stress free experience. As you can imagine being a second home we were not able to be onsite everyday and in fact only came down a few times during the 2 1/2 month construction. With that said you really have to have complete trust in the builder you choose. John not only met this but went beyond including sending us almost weekly updates along with pictures.

We had some issues with structure once the drywall was removed in some areas, but John explained the issues along with pictures and made the decision to fix the issues easy. We had one issue with a wrong accent tile strip being ordered, but John fixed the issue before we even had time to worry about it.

We feel we were treated with complete respect during the construction and John has a unbelievable handle on his projects and even remembered items that I brought up during our first meeting but had forgotten about, but John incorporated into the final project.

John developed his own punch list of items that did not meet his own quality control measures. When John told us some of the items such as a small blemish on a lighting fixture that 9 out of 10 people would never have noticed, I knew we had made the right choice in choosing John as our contractor.

It is this level of quality and commitment that John brings to his projects that I enjoyed the most!

Dan and Nan Kleeberg Mashpee, MA

John Clark of @DesignRemodel is absolutely wonderful!  Thanks to him, we now have 2 beautiful bathrooms, a laundry center, and a refurbished dining area.  Our modest Cape-style home is becoming much more upscale, because his work is always meticulous.  I can't wait to have him re-do our kitchen!

John has done this work in 3 separate projects, spanning 3 years.  The initial project took more time to plan, as John was getting to know our likes and dislikes, and as we got to know how John organizes the projects, and what kinds of materials he uses.  By the third project (the gorgeous upstairs bathroom) I think we only had to spend a few hours arranging the details with John, because we had such a good sense of each other's tastes and abilities! 

It is easy communicating with John by email or phone to arrange all of the little details that go into these projects.  John often sends suggestions as links in his emails, which makes for very efficient "shopping".  

One of the things I like best about John is that he will work within your budget and your personal tastes.  If you want  affordable yet high quality cabinets, fixtures, etc. he is familiar with the pros and cons of the major brands.  

John knows how the work should be done to achieve superlative results.  During projects, he has incidentally found potential problems with the old windows, roof, trim, etc. on our house.  He has solved the problems efficiently if they relate to the project at hand.   He has also suggested ways the problems might be dealt with at a later date, in a cost-effective and timely way.  If it isn't a major undertaking, he usually just fixes the problem at no additional cost, and moves ahead with the project.

John is very organized!  He has the project planned and the materials on hand before he begins the project.  He has a trailer loaded with his tools and miscellaneous hardware, and rarely needs to interrupt his work to go to the store for a critical piece of hardware or materials. 

Above all, John is very considerate of the fact that people have to live in the house during the construction.  He keeps the house CLEAN AND TIDY while he is doing the project.  He lays down heavy paper to protect the floors where he needs to walk through the house.  He vacuums up the dust and litter at the end of the day.  He tries to leave the materials he is installing out of the way for as long as possible.  He tries to notify everyone ahead of time when things will get noisy.

I can trust John, his crew, and his contractors 100% if they are in my house when I am not there.  I also trust them 100% to make things work out right when there are glitches in the construction project (and with an older home, those glitches do come up!).

I recommend John Clark and @DesignRemodel without reservation!

Sue & Lary Ball, North Falmouth MA

You can read about the fabulous new bathroom in North Falmouth here.

We had dealt with pretty much all of the above on various smaller renovations on our historic little Cape Cod. Until we hired John from @design Remodel. I had good feelings from the very beginning when he called to tell us that he was a few days behind on getting our design ready. This small courtesy of communicating everything continued throughout the process and really put us at ease about talking to him about any concerns we had throughout the renovation.

@design may not come in with the lowest bid for your project, but you certainly get what you pay for and then some. John was very understanding when it came to our budget and never made us feel like we were being forced into anything. He took care to find us products that were on sale, allowed us to take part in some of the smaller tasks to save money, and did his best when picking products and manufacturers to keep to our budget. This was particularly important for us given today's questionable economy.

John had a rigorously planned schedule that even included keeping us, the clients, on task by reminding us about decisions we needed to make in order to keep to the greater schedule. The order of operations was meticulously planned to prevent any destruction or potential damage to areas that were already completed and John took extra care to keep the rest of our home as clean as possible.

Even though we ran into a few issues with manufacturers that delayed the whole process by a few weeks, John made sure we had a working kitchen during that time and checked to see that we were comfortable with how things were going. Not having to deal directly with all of the plumbers, electricians, cabinet companies, painters, inspectors, countertop manufacturers, etc. really made things seem less stressful and I always had full confidence that John was on our side.

John's attention to detail, professionalism, and down to earth personality are some of the things that make him stand out from other people in his industry. He has a wonderful way of getting to know his clients and I was rather impressed with his ability to understand our style and what we we were looking for right from the beginning. This was something I hadn't experienced before and really saved me from the exhausting task of describing every little detail of what we wanted or didn't want.

He also made great suggestions for ways to keep the design within the 'look' of the rest of our old house. The end result was an amazing kitchen and a content feeling that I no longer had to put time and effort into finding a good contractor."

Tim & Alicia Miller, West Falmouth MA

From soup to nuts, from estimate to successful completion, John remained true to his word and cost. He was hard working and genuinely caring. There was a problem in installation that was discovered near job's end and, without hesitation, John addressed the problem to our satisfaction. I highly recommend John and would not hesitate to seek his help again."

Dr. Robert Fournier, Sandwich MA

We believe we have more then replaced our former contractor...hopefully for the next 25 years!"

David & Carol Orloff, West Falmouth & Norton MA

1) Pre-installation - You responded immediately to our "cold call" and immediately began working with us to design the bathroom modification. Your patience with our sometimes strange ideas, willingness and professional approach to recommending better ideas and explanation in plain english 'why' set the stage for a successful modification. The details in the finished plans was exceptional.

2) Installation - You and your team successfully executed the installation with the minimum of inconvenience. Your attention to detail in the removal of the old facilities and the preparations for and installation of the new shower was, in keeping with the plans, exceptional. Particularly in dealing with some unexpected challenges. The post installation cleanup was spotless.

3) Post installation - We have made very good use of the shower and its features including the variability of the fixed head shower head, the convenience of the European shower hose and the control features. The bottom line -Thank you for putting professional skills and your integrity to such effective use on our behalf."

Gerry and Sam Klein, Waquoit MA

Robert Culnane, Chatham & Boston MA

As I told you throughout the project, I really appreciated your communication. You were up front about the few delays we had and if you said a contractor would be there at 8 the next morning, he was there! Keep up the good work!"

Larry and Wendy Bennett, Marstons Mills MA

Bob has admitted he wasn't sure how the project would turn out, but since then has told me he is happy with the results."

Bob & Jeanne Nichols, Sandwich MA

Dr. & Mrs. Ted Keary, Falmouth MA