Unbelievable Handle On Projects...

The review below was posted on Houzz by the homeowner.

The project consisted of a complete remodel of our Maushop Village Condominium. The scope included new kitchen, new bathrooms, wallpaper removal and complete painting of interior, wide pine floors being refinished.

John from @designREMODEL made the process of remodeling our summer home a complete stress free experience. As you can imagine being a second home we were not able to be onsite everyday and in fact only came down a few times during the 2 1/2 month construction. With that said you really have to have complete trust in the builder you choose. John not only met this but went beyond including sending us almost weekly updates along with pictures.

We had some issues with structure once the drywall was removed in some areas, but John explained the issues along with pictures and made the decision to fix the issues easy. We had one issue with a wrong accent tile strip being ordered, but John fixed the issue before we even had time to worry about it.

We feel we were treated with complete respect during the construction and John has a unbelievable handle on his projects and even remembered items that I brought up during our first meeting but had forgotten about, but John incorporated into the final project.

John developed his own punch list of items that did not meet his own quality control measures. When John told us some of the items such as a small blemish on a lighting fixture that 9 out of 10 people would never have noticed, I knew we had made the right choice in choosing John as our contractor.

It is this level of quality and commitment that John brings to his projects that I enjoyed the most!

Dan and Nan Kleeberg Mashpee, MA

"Three separate projects spanning three years"

The review below was posted on Yelp.

John Clark of @DesignRemodel is absolutely wonderful!  Thanks to him, we now have 2 beautiful bathrooms, a laundry center, and a refurbished dining area.  Our modest Cape-style home is becoming much more upscale, because his work is always meticulous.  I can't wait to have him re-do our kitchen!

John has done this work in 3 separate projects, spanning 3 years.  The initial project took more time to plan, as John was getting to know our likes and dislikes, and as we got to know how John organizes the projects, and what kinds of materials he uses.  By the third project (the gorgeous upstairs bathroom) I think we only had to spend a few hours arranging the details with John, because we had such a good sense of each other's tastes and abilities! 

It is easy communicating with John by email or phone to arrange all of the little details that go into these projects.  John often sends suggestions as links in his emails, which makes for very efficient "shopping".  

One of the things I like best about John is that he will work within your budget and your personal tastes.  If you want  affordable yet high quality cabinets, fixtures, etc. he is familiar with the pros and cons of the major brands.  

John knows how the work should be done to achieve superlative results.  During projects, he has incidentally found potential problems with the old windows, roof, trim, etc. on our house.  He has solved the problems efficiently if they relate to the project at hand.   He has also suggested ways the problems might be dealt with at a later date, in a cost-effective and timely way.  If it isn't a major undertaking, he usually just fixes the problem at no additional cost, and moves ahead with the project.

John is very organized!  He has the project planned and the materials on hand before he begins the project.  He has a trailer loaded with his tools and miscellaneous hardware, and rarely needs to interrupt his work to go to the store for a critical piece of hardware or materials. 

Above all, John is very considerate of the fact that people have to live in the house during the construction.  He keeps the house CLEAN AND TIDY while he is doing the project.  He lays down heavy paper to protect the floors where he needs to walk through the house.  He vacuums up the dust and litter at the end of the day.  He tries to leave the materials he is installing out of the way for as long as possible.  He tries to notify everyone ahead of time when things will get noisy.

I can trust John, his crew, and his contractors 100% if they are in my house when I am not there.  I also trust them 100% to make things work out right when there are glitches in the construction project (and with an older home, those glitches do come up!).

I recommend John Clark and @DesignRemodel without reservation!

Sue & Lary Ball, North Falmouth MA

You can read about the fabulous new bathroom in North Falmouth here.

"@design may not come in with the lowest bid for your project..."

"Finding good contractors on Cape Cod has proven to be quite difficult. Most times you're lucky if someone even shows up and if they do you start wishing they never had after dealing with all the painstaking problems throughout the duration of the project. Those that do put on a good front you're afraid to even contact because they're probably way out of your price range.

We had dealt with pretty much all of the above on various smaller renovations on our historic little Cape Cod. Until we hired John from @design Remodel. I had good feelings from the very beginning when he called to tell us that he was a few days behind on getting our design ready. This small courtesy of communicating everything continued throughout the process and really put us at ease about talking to him about any concerns we had throughout the renovation.

@design may not come in with the lowest bid for your project, but you certainly get what you pay for and then some. John was very understanding when it came to our budget and never made us feel like we were being forced into anything. He took care to find us products that were on sale, allowed us to take part in some of the smaller tasks to save money, and did his best when picking products and manufacturers to keep to our budget. This was particularly important for us given today's questionable economy.

John had a rigorously planned schedule that even included keeping us, the clients, on task by reminding us about decisions we needed to make in order to keep to the greater schedule. The order of operations was meticulously planned to prevent any destruction or potential damage to areas that were already completed and John took extra care to keep the rest of our home as clean as possible.

Even though we ran into a few issues with manufacturers that delayed the whole process by a few weeks, John made sure we had a working kitchen during that time and checked to see that we were comfortable with how things were going. Not having to deal directly with all of the plumbers, electricians, cabinet companies, painters, inspectors, countertop manufacturers, etc. really made things seem less stressful and I always had full confidence that John was on our side.

John's attention to detail, professionalism, and down to earth personality are some of the things that make him stand out from other people in his industry. He has a wonderful way of getting to know his clients and I was rather impressed with his ability to understand our style and what we we were looking for right from the beginning. This was something I hadn't experienced before and really saved me from the exhausting task of describing every little detail of what we wanted or didn't want.

He also made great suggestions for ways to keep the design within the 'look' of the rest of our old house. The end result was an amazing kitchen and a content feeling that I no longer had to put time and effort into finding a good contractor."

Tim & Alicia Miller, West Falmouth MA

"There was a problem in the installation..."

"My wife and I have been living on Cape Cod for over thirty years. Locating a professional to provide dependable and proper service in a timely and efficient manner has always been a challenge for us.  Some make promises they do not keep, while others leave work unfinished or sloppy. John met  our needs and wishes. We are pleased to have had John help us remodel our bathroom by adding a beautiful shower.  

From soup to nuts, from estimate to successful completion, John remained true to his word and cost. He was hard working and genuinely caring. There was a problem in installation that was discovered near job's end and, without hesitation, John addressed the problem to our satisfaction. I highly recommend John and would not hesitate to seek his help again."

Dr. Robert Fournier, Sandwich MA

"We were nervous and apprehensive about starting our next large renovation..."

"We have used the same professional contractor for over 25 years. When he retired last year, we were nervous and apprehensive about starting our next large renovation, a Kitchen and 3 Bathrooms. John and his team were just great to work with. The quality of his work and his communication with us during this process (of remodeling) was just fantastic. Certainly way beyond our expectations.

We believe we have more then replaced our former contractor...hopefully for the next 25 years!"

David & Carol Orloff, West Falmouth & Norton MA