Given that we live in Manhattan, we knew that our Cape house remodel was going to be challenging. However, after exchanging at least a dozen emails with John Clark, prior to even meeting him, we felt comfortable with the relationship that was developing. John’s attention to detail, exhibited by the questions he asked and the ideas he proposed, gave us the confidence that he was as particular about the aesthetics of the project as we were. Over the last year we have remodeled every surface of our house, as well as undertaking a complete “gut” remodel of our kitchen this past fall.
This approach of John’s continued throughout the execution of both phases of our remodel. The work was done according to the plan, according to the schedule and within the budget. The work was thorough and meticulous with the details, and the rest of the house was treated with care. We were consulted about various additional things at the house that were identified as needing attention, though a few things were simply taken care of at no extra charge.
The team that John assembles to carry out the work (carpentry, electrical, plumbing, etc.) is superb. These individuals share his approach. John always gives the team full credit for the results, but takes full responsibility for any bumps along the way.
At our most recent meeting, following completion of the second phase of our remodel, John asked if we were pleased with our kitchen? In retrospect, we believe that question surfaced due to our apparent lack of enthusiasm over the completion of the kitchen. We were guessing that what John did not realize was exactly how high our expectations were regarding the kitchen remodel, and that we fully expected it to look as amazing as it does. The truth of the matter is that the kitchen remodel has not only completely redesigned the space, but has enhanced both the efficiency and the aesthetic dimensions of what is possible in a kitchen. In essence, the kitchen remodel has redefined our entire house.
We are now about to embark upon the addition of a bathroom and laundry space on the lower level of our house, and we continue to have complete confidence and trust in the fact that John Clark will hear and address our concerns and vision of the remodel, while maintaining the design and integrity of our house as a whole.
John and Denise MacKerron, Falmouth, MA