"@design may not come in with the lowest bid for your project..."

"Finding good contractors on Cape Cod has proven to be quite difficult. Most times you're lucky if someone even shows up and if they do you start wishing they never had after dealing with all the painstaking problems throughout the duration of the project. Those that do put on a good front you're afraid to even contact because they're probably way out of your price range.

We had dealt with pretty much all of the above on various smaller renovations on our historic little Cape Cod. Until we hired John from @design Remodel. I had good feelings from the very beginning when he called to tell us that he was a few days behind on getting our design ready. This small courtesy of communicating everything continued throughout the process and really put us at ease about talking to him about any concerns we had throughout the renovation.

@design may not come in with the lowest bid for your project, but you certainly get what you pay for and then some. John was very understanding when it came to our budget and never made us feel like we were being forced into anything. He took care to find us products that were on sale, allowed us to take part in some of the smaller tasks to save money, and did his best when picking products and manufacturers to keep to our budget. This was particularly important for us given today's questionable economy.

John had a rigorously planned schedule that even included keeping us, the clients, on task by reminding us about decisions we needed to make in order to keep to the greater schedule. The order of operations was meticulously planned to prevent any destruction or potential damage to areas that were already completed and John took extra care to keep the rest of our home as clean as possible.

Even though we ran into a few issues with manufacturers that delayed the whole process by a few weeks, John made sure we had a working kitchen during that time and checked to see that we were comfortable with how things were going. Not having to deal directly with all of the plumbers, electricians, cabinet companies, painters, inspectors, countertop manufacturers, etc. really made things seem less stressful and I always had full confidence that John was on our side.

John's attention to detail, professionalism, and down to earth personality are some of the things that make him stand out from other people in his industry. He has a wonderful way of getting to know his clients and I was rather impressed with his ability to understand our style and what we we were looking for right from the beginning. This was something I hadn't experienced before and really saved me from the exhausting task of describing every little detail of what we wanted or didn't want.

He also made great suggestions for ways to keep the design within the 'look' of the rest of our old house. The end result was an amazing kitchen and a content feeling that I no longer had to put time and effort into finding a good contractor."

Tim & Alicia Miller, West Falmouth MA

"There was a problem in the installation..."

"My wife and I have been living on Cape Cod for over thirty years. Locating a professional to provide dependable and proper service in a timely and efficient manner has always been a challenge for us.  Some make promises they do not keep, while others leave work unfinished or sloppy. John met  our needs and wishes. We are pleased to have had John help us remodel our bathroom by adding a beautiful shower.  

From soup to nuts, from estimate to successful completion, John remained true to his word and cost. He was hard working and genuinely caring. There was a problem in installation that was discovered near job's end and, without hesitation, John addressed the problem to our satisfaction. I highly recommend John and would not hesitate to seek his help again."

Dr. Robert Fournier, Sandwich MA

"We were nervous and apprehensive about starting our next large renovation..."

"We have used the same professional contractor for over 25 years. When he retired last year, we were nervous and apprehensive about starting our next large renovation, a Kitchen and 3 Bathrooms. John and his team were just great to work with. The quality of his work and his communication with us during this process (of remodeling) was just fantastic. Certainly way beyond our expectations.

We believe we have more then replaced our former contractor...hopefully for the next 25 years!"

David & Carol Orloff, West Falmouth & Norton MA

"Thank you for putting professional skills and your integrity to such effective use on our behalf..."

"John, It's been almost a year since your team installed our new shower. It is with great satisfaction that we send the following:

1) Pre-installation - You responded immediately to our "cold call" and immediately began working with us to design the bathroom modification. Your patience with our sometimes strange ideas, willingness and professional approach to recommending better ideas and explanation in plain english 'why' set the stage for a successful modification. The details in the finished plans was exceptional.

2) Installation - You and your team successfully executed the installation with the minimum of inconvenience. Your attention to detail in the removal of the old facilities and the preparations for and installation of the new shower was, in keeping with the plans, exceptional. Particularly in dealing with some unexpected challenges. The post installation cleanup was spotless.

3) Post installation - We have made very good use of the shower and its features including the variability of the fixed head shower head, the convenience of the European shower hose and the control features. The bottom line -Thank you for putting professional skills and your integrity to such effective use on our behalf."

Gerry and Sam Klein, Waquoit MA

"The originally quoted price was adhered to…"

"Now that the work on the house in Chatham is complete, I wanted to let you know that I truly appreciate the diligence, professionalism and attention to detail that you demonstrated throughout the project. Although we faced many challenges in a home as old as mine, they were all handled with creativity that I know only comes with experience. I also appreciate the fact that despite the numerous changes, the originally quoted price was adhered to by your company. It was a real pleasure to work with you as you made the whole process, which I feared would be a real hassle, as painless as it could possible be!”

Robert Culnane, Chatham & Boston MA